How Can We Help You?
Fast support for tickets, payments, and events. Based in Bondo, serving Kenya.
How To Get Support
Fast help for tickets & billing. Reach our Kenya-based team via WhatsApp, email, or phone. Emergency? WhatsApp 24/7.
Support Operating Hours
Extended hours during major events.
Common Support Topics
- Ticket purchase issues
M-Pesa/card failures, incomplete orders - Missing ticket email
Resend instantly with order number - Refund requests
Up to 48hrs before event - Event info & venue
Dates, restrictions, accessibility - Account access
Password reset & login help - Ticket transfer
Transfer to friends easily
Frequently Asked Questions
Browse events → select ticket → checkout via M-Pesa, card, or bank transfer. E-ticket sent instantly.
Yes, up to 48hrs before event. Contact support with order number. Cancelled events get full refund.
Check spam, then login to “My Tickets” or use resend. Contact us with order number for help.
M-Pesa, Airtel Money, Visa, MasterCard, Amex, bank transfers. Secure and encrypted.
Use location filter on homepage or search by county. We list local events weekly.
About Pata Ticket
Host events with ease. Pata Ticket helps organizers sell tickets online, manage attendees, and boost event visibility.
- ✅ Simple event setup & dashboard
- ✅ Competitive fee: 10% (no hidden costs)
- ✅ Free promotion on our event calendar
- ✅ Real-time sales tracking & attendee check-in
Over 50,000 tickets sold. Join hundreds of Kenyan event organizers.
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