How Can We Help You?

Purchasing tickets is easy! Browse our events, select your preferred event, choose your Ticket (if applicable), and proceed to checkout. We accept M-Pesa, credit/debit cards, and bank transfers. You'll receive your e-ticket via email and SMS immediately after successful payment.

Refunds are available up to 48 hours before the event. Please contact our support team with your order number. For events cancelled by organizers, automatic full refunds are processed within 5-7 business days.

First, check your spam/junk folder. If you still can't find it, log into your account and go to "My Tickets" to download your tickets. You can also use the "Resend Ticket" option. If issues persist, contact our support with your order number.

Yes! You can transfer tickets through your account dashboard up to 24 hours before the event. The recipient will receive an email with instructions to accept the ticket transfer. Note that some events may have transfer restrictions.

We accept M-Pesa (Lipa Na M-Pesa), Airtel Money, credit/debit cards (Visa, MasterCard, American Express), and bank transfers. All payments are processed securely through our encrypted payment gateways.

Try these steps: 1) Clear your browser cache and cookies, 2) Try using a different browser (Chrome, Firefox, Safari), 3) Check your internet connection, 4) Disable any VPN or ad-blockers. If the issue persists, contact our technical support team.

Visit our homepage and use the location filter to select "Siaya" or "Bondo". You can also browse by county or use the search feature. We regularly update events happening in Bondo Town, Siaya County, and surrounding areas.