Simplifying Event Access Across Kenya & Beyond

Your trusted digital partner for discovering, booking, and hosting unforgettable events in East Africa.

About Pata Ticket

Born in Nairobi with a vision to transform how East Africa experiences events

Pata Ticket is Kenya's premier digital ticketing platform, designed to bridge the gap between event organisers and attendees across the region. We understand the vibrant event culture of East Africa—from concerts in Nairobi and theatre in Kampala to festivals in Dar es Salaam.

Our platform leverages cutting-edge technology to provide a seamless, secure, and accessible ticketing experience for everyone. Whether you're looking to attend your favourite artist's concert or host a corporate workshop, Pata Ticket makes the process effortless.

Pata means "find" in Swahili, and that's exactly what we help you do—find the perfect event experience, wherever you are in East Africa.

Our Mission

To democratise event access across East Africa by providing a reliable, user-friendly platform that connects organisers with attendees, driving the growth of the region's creative and entertainment economy.

Our Vision

To become the leading ticketing solution in Africa, recognised for innovation, reliability, and our commitment to making every event experience seamless, secure, and memorable.

Our Core Values

The principles that guide every decision we make at Pata Ticket

Trust & Integrity

We build lasting relationships through transparent transactions and honest communication with all our partners and users.

Customer First

Our users' experience is paramount. We continuously improve our platform based on feedback from the East African community.

Innovation

We embrace technology to solve local challenges, creating tailored solutions for the unique East African market.

Local Impact

We're committed to supporting the growth of East Africa's creative economy and making events accessible to all.

Why Event Organizers Choose Pata Ticket

Powerful tools and dedicated support to make your events successful

Real-Time Analytics

Track ticket sales, revenue, and attendee demographics in real-time. Make data-driven decisions to optimize your event marketing.

Marketing Tools

Promote your events to our 500K+ user base. Access email campaigns, social media integration, and early-bird promotional tools.

Organizer Dashboard

Manage everything from one place: ticket types, pricing, check-ins, refunds, and attendee communication. Intuitive and powerful.

QR Check-In App

Use our dedicated scanner app for lightning-fast, fraud-proof entry. Validate hundreds of tickets per minute with zero errors.

Fast Settlements

Get your funds quickly. We process payouts within 24-48 hours after your event. No more waiting weeks for ticket revenue.

Dedicated Support

You're never alone. Get priority support via phone, WhatsApp, or email. We help you plan, execute, and follow up on your events.

Trusted Payments & Enterprise-Grade Security

Your transactions and data are protected with the highest industry standards

M-Pesa Payments

Instant, secure payments via M-Pesa buy goods and paybill. Kenya's most trusted mobile money service.

Visa & Mastercard

Accept all major credit and debit cards with our PCI-DSS Level 1 certified payment gateway.

256-Bit Encryption

Bank-level SSL encryption protects every transaction. We never store your sensitive payment data.

Fraud-Prevention QR

Each ticket has a unique, encrypted QR code that cannot be duplicated or shared fraudulently.

Airtel Money
MTN Mobile Money
Apple Pay & Google Pay
PCI-DSS Compliant
ISO 27001 Certified
3D Secure Enabled

How Pata Ticket Works

Getting your event tickets or hosting your own has never been easier

1

Discover Events

Browse thousands of events happening across Kenya, Uganda, Tanzania, Rwanda and beyond. Filter by category, location, or date.

2

Book Tickets

Select your preferred seats or ticket category, and complete your secure payment via M-Pesa, card, or mobile money.

3

Receive E-Ticket

Get your digital ticket delivered instantly via SMS, email, or in your Pata Ticket account. Present QR code at entry.

4

Enjoy the Event

Arrive at the venue, present your digital ticket for scanning, and enjoy a seamless entry to your chosen event.

Benefits for Everyone

Why thousands in East Africa choose Pata Ticket for their event needs

For Attendees

• Discover events tailored to your interests across East Africa

• Secure instant booking with multiple payment options including M-Pesa

• Receive digital tickets directly to your phone—no printing needed

• Get real-time event updates and reminders

• Enjoy exclusive discounts and early-bird offers

For Organisers

• Reach a wider audience across the East African region

• Manage ticket sales, check-ins, and payments from one dashboard

• Access real-time analytics and attendee insights

• Reduce fraud with our secure QR code verification system

• Receive prompt settlements and detailed sales reports

SIMPLE & TRANSPARENT

Our Pricing Philosophy

No hidden fees. No surprises. Just fair pricing that puts you first.

10%

Pata Ticket Fee

Covers platform maintenance, payment processing, customer support, and marketing tools

We handle all transaction costs

90%

You Keep

The majority of every ticket sale goes directly to you - the event organizer

Settlements within 24-48 hours

Example: For a KES 1,000 ticket, you keep KES 900. Pata Ticket takes KES 100 to keep the platform running smoothly.

We're Here to Help 24/7

Reach our friendly support team through any channel you prefer

Call Us

Speak directly with our support team

+254 769 924 070

Mon-Sat, 8am - 8pm

Call Now

Email Us

Get a detailed response within 2 hours

support@pataticket.co.ke

We reply to every email

Send Email

WhatsApp

Chat with us instantly on WhatsApp

+254 769 924 070

Average response: 5 minutes

Chat on WhatsApp
Response Time:

Within 2 hours

Languages:

English & Swahili

Support:

Free for all users

Trust, Security & Digital Payments

Your security and convenience are our top priorities

Bank-Level Security

We use industry-leading encryption and security protocols to protect your data and transactions.

Local Payment Options

Pay conveniently with M-Pesa, Airtel Money, MTN Mobile Money, Visa, Mastercard, and more.

Dedicated Support

Our customer support team is available via phone, WhatsApp, and email to assist you in English and Swahili.

Verified Events

All events on our platform are thoroughly vetted to ensure legitimacy and quality for our users.

Ready to Experience Events Like Never Before?

Join over 500,000 East Africans who trust Pata Ticket for their event needs. Whether you're looking for something fun to do this weekend or planning a major conference, we've got you covered.